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Communication: SPDC
maintains direct mobile communication with projects
on daily basis, as well as on an as-needed 24-hour hotline
basis. This establishes a strong communications line
for monitoring of project operational success as well
as providing monitoring of any personal or family problems
where SPDC can intervene and resolve a problem on behalf
of the SPDC personnel or their family.
Communication Equipment:
SPDC is fully equipped with "mobile" communications
equipment at the job sites. Phones with international
access, fax, and data modems such as Nokia 9210 are
given to supervisors for direct communications. Documents,
receipts, deposit slips of salaries, or any emergency
letters or notices are promptly communicated by SPDC
to the appropriate personnel so that there are no disturbances
or stress which might impact the performance of the
people at the jobsite.
Pipeline Personnel Hotline:
Prior to dispatching personnel to jobsites a special
list of telephone and fax numbers will be given to personnel
and their immediate families. In the event there are
problems or any emergency within the immediate family
of an SPDC staffer these lines may be used to communicate
with the personnel at jobsites. If the personnel at
job sites are having difficulties reaching their families,
they may leave messages with SPDC operators and their
families will be immediately notified.
Emergency Hotlines:
24 hours-a-day there will be 2 shifts of 12 hours each
established for the sole information of the immediate
families of the personnel dispatched to jobsites. This
will be only for immediate family emergencies such as
any kind of sickness, health problems, accidents etc.
If necessary the SPDC "Service Van" that is
provided for this emergency hotline will travel to other
project locations. There will be drivers on standby
as well with mobile phones for any emergency calls.
Health Insurance:
Key personnel will be signed up for health insurance
so that their immediate families and children will be
covered for any kind of sickness and/or medical care.
In the event of extreme emergency, the policies will
also cover international healthcare and hospitalization.
The personnel and families are provided with charts
and service descriptions, as well as coverage limits.
Life and Retirement Insurance:
Key personnel will receive an 11-year policy from SPDC which will be paid for by SPDC during that person's active employment through SPDC In case of death their immediate
families will be paid from the policy. In the event
that a person leaves active employment with SPDC the
policy will NOT be cancelled but will be handed over
to the individual and they have the option of cashing
in the policy or maintaining the payments to retain
payouts at a future date.
Social Activities:
Each time a job ends successfully, and SPDC personnel
return home, there will be a celebration and appreciation
night party given for all SPDC personnel and their immediate
family. This special benefit is provided by SPDC in
appreciation of their efforts in the successful conclusion
of the project they were hired to work on.
Transportation: Transportation
to and from jobs will be handled as a service by SPDC.
SPDC provides door-to-door service for personnel being
supplied to a contracting company. This can help avoid
delays in scheduling and in travel plans. SPDC hires
buses or vans for transportation as required to meet
the travel needs of personnel being provided.
Accounting: Each person
who is registered as an employee of SPDC and who will
be dispatched to jobsites, will have their own file
at the SPDC office in Iskenderun, Turkey. This file
will retain logs of accounting pay cards, as well as
computer accounting registrations. Updated records of
salary, bonus, and overtime pay, as well as drawn advances
etc. will be retained in this file. Each month a copy
of the computer printout and photocopy of all bank deposit
slips for salaries will be logged into the files. The
information in this file is available to the SPDC personnel
at any time.
Payment of Salaries:
SPDC makes payments to personnel the fastest way possible
utilizing online banking. Each person's account is registered
and scheduled for online payment and upon receipt of
salaries. Payments are distributed to accounts within
a few hours of receipt. SPDC will open an account for
each individual registered through SPDC at a reputable
bank without any fees and/or deductions. Once the salaries
are deposited directly in each individual account, a
copy of the deposit slip will be delivered to a family
member and the original deposit slip will be kept in
the personnel file of the employee. At any time any
employee should request a copy of deposit slip of any
month for any reason it will be immediately provided
for their review.
Travel Planning:
SPDC has a direct collaboration with 2 major travel
agencies as well as direct contact with major airlines
such as Turkish Airlines and its partners. A part of
SPDC's services is to provide for group discounts and
special ticketing prices and travel accommodations for
overnight stays during travel when it is available.
This service will be provided by SPDC for any contracting
company where the contracting company is directly billed
for travel costs of personnel - and SPDC will not accept
any commissions, cuts, fees etc. for such services.
Any savings will be directly in favor of the contracting
company. There have been many problems in the past with
third parties arranging tickets for SPDC-supplied personnel.
SPDC has resolved this problem by providing this free
travel service that allows SPDC to keep track of the
people traveling until they reach their designated destination.
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